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The WhatsApp Business platform on the official Meta Cloud API

Sell, support and scale
on WhatsApp.

A shared team inbox, broadcasts, visual flows, native forms, a catalogue and AI agents — with a REST API under all of it, and one simple plan.

Everything below ships today

  • Official Meta Cloud API v21.0
  • Meta Tech Provider
  • Multi-tenant by design
  • One plan · ₹2,499 a seat
  • Shared team inbox
  • Voice calls inside WhatsApp
  • Native WhatsApp Forms
  • Encrypted flow secrets
  • HMAC-signed webhooks
  • CRM embed with SSO

The platform

Everything your team runs on WhatsApp, in one place

Shared team inbox

One thread per contact

Meera Iyer

OMR, Chennai

24h window · 19h left
Hi, is the 2BHK in Tower B still available?
Yes — three left, floors 6 to 9. Want the floor plan and price sheet?
Please. And is there a home-loan tie-up?
Tower B · 2BHK floor plan1,120 sq ft · ₹68.5 L onwards · PDF
Reply, or / for quick replies

These are mock-ups of the product, not screenshots of a customer’s account. The names, numbers and messages are made up — the features are real and live today.

Developers

Build on it from your own code

One API key. One request to send. Around thirty endpoints, twelve webhook events, and a hosted MCP server.

Send a messagefrom your own code, in a minute

curl -X POST https://api.whatbot.in/public/v1/messages \
  -H "X-API-Key: wa_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "919876543210",
    "type": "text",
    "body": "Your order ships today."
  }'
Read the API reference

Built for teams that live on WhatsApp

  • Official, not a workaround

    Built on Meta’s Cloud API as a Tech Provider. No phone left charging on a desk, no session that dies at 2 a.m., no number at risk of a ban.

  • One thread per contact, for the whole team

    Every message, call and form a buyer has ever sent lands in one conversation — assigned, tagged, and visible to whoever picks it up next.

  • Your data stays yours

    Multi-tenant by design, with the inbox embeddable inside your own CRM. Phone numbers are masked for agents and every reveal is audited; flow secrets are encrypted at rest and referenced by name, never pasted into a graph.

Capabilities

The full WhatsApp Business stack, in one plan

Engage

Everything a customer sends, answered by a team rather than a phone.

Automate

Flows and agents that do the routine work and hand off when it stops being routine.

Sell & integrate

Sell inside the chat, and run all of it from the systems you already have.

Pricing

One plan. Every feature. ₹2,499 a seat.

No tiers, nothing held back for a bigger plan. Every rate you will ever pay is written out below, in rupees, before you sign up.

The Whatbot plan

₹2,499/ seat / month

Yearly plan · 20% off

₹1,999.20/ seat / month

Get 20% off when you choose the yearly plan.

What you pay

Every charge, itemised · India

  • Whatbot plan, every feature₹2,499/ seat

    Per seat, per month · 20% off on the yearly plan

  • Replies to customers₹0.115/ reply

    Every reply inside the 24-hour window, from 1 October 2026, at Meta's published rate

  • Campaign messages₹0.8631/ message

    Marketing, at Meta's published rate per delivered message · updates ₹0.115, login codes ₹0.115

  • AI agent messages₹0.20/ message

    From your prepaid wallet, for each message your AI agent sends — including the one that hands a chat to your team

Unused wallet balance carries over to the next month.

In every seat

  • Unlimited campaigns
  • Unlimited broadcasts
  • Agents
  • Shared team inbox with assignment
  • Template builder & Meta submission
  • Visual flow builder
  • Encrypted flow secrets
  • Native WhatsApp forms
  • Product catalogue & orders
  • Several WhatsApp numbers, one inbox
  • Customer numbers hidden from agents
  • Tickets, rules & team analytics
  • Voice calls inside WhatsApp
  • CRM embed with SSO
  • Full public REST API & webhooks

Questions

The ones that actually decide it.

Do I now pay to reply to customers?
Yes. From 1 October 2026, Meta charges for every reply inside the 24-hour window, at its published rate of ₹0.115 a reply in India — about 12 paise. A team sending 3,000 replies a month pays about ₹345. Campaign and template messages are charged per delivered message at Meta’s published rate for their category: marketing ₹0.8631, updates ₹0.115, login codes ₹0.115.
Is AI included in the seat price?
The Whatbot Assistant is free in every workspace. Each message your AI agent sends a customer is ₹0.20 from your prepaid wallet, including the one that hands the chat to your team — ₹200 per 1,000 messages — on top of the seat price. There are no credits or multipliers: one message, one charge.
How do I connect my WhatsApp number?
Through Meta’s Embedded Signup, which happens inside a Meta-hosted window — your credentials never touch us. Connecting a number means assigning the WABA, registering the number on the Cloud API, and subscribing our app to it so inbound messages arrive. You do it yourself after signing up — the setup checklist walks you through each step — andZetta Tech Hospitality LLP can join you on a call if you’d rather not do it alone.
How are the secrets in my flows protected?
A flow’s HTTP node references a secret by name; the value itself never enters the flow graph, so it cannot leak through an export or a screenshot of the canvas. Values are encrypted at rest with Fernet (AES-128-CBC with an HMAC-SHA256 authentication tag) and stored tagged as enc:v1:, decrypted only at the moment the node runs. A secret that is missing or undecryptable fails the node outright rather than quietly sending an empty header, and a secret still referenced by a flow cannot be deleted.
Can I run this inside our own CRM?
Yes. The inbox embeds as an iframe and signs the agent in with an HMAC-signed SSO hand-off from your CRM, so nobody logs in twice. There is one plan and this is in it — there is no tier to move up to for it.

Bring your team onto WhatsApp.

Sign up in a minute, verify your business, choose your seats and connect your WhatsApp number yourself — or book a call and we'll walk you through it.